Customer first marketing – the key differentiator between satisfied and unsatisfied customers
Daniel Burstein is the Senior Director of Editorial Content at MarketingSherpa and MECLABS Institute, with patented methodology based on almost 20 years of customer behavior research.
In this session
– The key differentiator between satisfied and unsatisfied customers
– Customer first marketing: looking at the motivations behind your marketing
– MECLABS’ 5 levels of conversion
– The highest level of marketing maturity
– 2 types of customer motivation
